Editing the description field



We have a project for which we have a associated a create screen. In create screen we have added the description field,but in edit screen we have not added the description field. My question is some of our users are complaining about this by saying they should have description field in edit sceen as well,since they might need to add some extra lines to description, but our problem is if we add description field in the edit screen they will be able to edit description meaning if someone has added some description while creating a issue we will be able edit that description while editing the issue since decription field would be active. What is the best method to solve this issue.



2 answers

That is the good part about JIRA as a tracking tool, all changes to the description field will be recorded. See in the History tab under Activity.

So if you add description to the edit screen and someone changes the description you are still able to see the original description.

0 vote

There is no issue here - fields are supposed to be editable, that's what they're for.  There are reasons to make some not-editable of course, but you need to agree those reasons with your users.  It sounds like you need to allow edit because they need to do it.

Note that this is exactly what the history is for - if someone edits a field, all changes are recorded, so you can't actually lose information anyway.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

792 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you