Editing customer notifications not working


I've attempted to change the wording for a customer notification by going to Project Settings>Customer Notifications and then clicking Edit for the correct Default rule. 

Having changed the text and hit Save, the customer is still receiving the default text even though when I send a test email to myself the wording is correct (i.e what I've changed it to)???

Can anyone shed some light on this?

Thanks :)

1 answer

0 votes
Susan Hauth Community Champion Aug 04, 2017

Do you have an example of the notification the customer receives?  Maybe it's not the notification type you are expecting?

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