Editing an issue to add additional comments/attachments using JSON import

Hi,

I could import the issues using externalID, succssfully.

Further, I need to update the issue by adding comments and attachements. if i reference using the same extenal id, am getting following message and the detailed error downloaded.

Not sure, what is wrong here. Can anybody help me. Thanks.

Capture.PNG

Capture.PNG

 

1 answer

0 votes

It looks like you have not included the existing issue key to tell the import it needs to be an update.  With no existing key, it is looking to create new issues, and then spotting that you already have issues that have the same summary, so it's not creating duplicates.

For updates to existing issues, you need to give it the existing key.

Thanks for the reply, Nic.

Do you mean the issue ID? I did try with "id" and "key". Still not working and getting same error.

Am I doing anything wrong, here? Thanks.

Capture.PNG

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

422 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you