When we try to edit the issues in jira it is taking lot of time to load edit screen, Page freezes/Page becomes unresponsive sometimes.
I have navigated to this location configurations > System > System info
here are the memory details for Java VM Memory Statistics
|Total Memory||721 MB|
|Free Memory||366 MB|
|Used Memory||355 MB|
|Total PermGen Memory||384 MB|
|Free PermGen Memory||194 MB|
|Used PermGen Memory||189 MB|
|PermGen Memory Graph||
|Non-Heap Memory Graph (includes PermGen)||
with this configurations also edit screen is taking a lot of time and unresponsive sometimes
Is this happening due to jira performance issue sometimes?
can anybody have suggestions on resolving this issue.
Thanks in Advance,Vinay
Looking at the resource consumption in your instance, it doesn't appear that you have a problem with the resoucres allocated to JIRA so this is more likely a problem in the environment rather than with the application. So, please ensure that the underlying server has enough resources to allocate to JIRA and the other applications on the server, and if needs be consider increasing memory resources. Other things that it are vital for the performance of Java applications are:
However, it is almost impossible for us to diagnose these kinds of issues through this site so if the problem persists please open a ticket with Support and mention this Answer so my colleagues are aware of my suspicions regarding the cause of this issue: https://support.atlassian.com/
All the best,
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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