When trying to edit a ticket that is resolved, the assignee no longer exists due to leaving the company.
I get the following error message
"<username> does not exists"
To get around this we had to reassign the ticket then carry on with the edit, however this then misleads who actually did the work on the ticket.
Is it possible to allow editing of tickets even the assignee no longer exists.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs