When trying to edit a ticket that is resolved, the assignee no longer exists due to leaving the company.
I get the following error message
"<username> does not exists"
To get around this we had to reassign the ticket then carry on with the edit, however this then misleads who actually did the work on the ticket.
Is it possible to allow editing of tickets even the assignee no longer exists.
Deactivated users don't count towards the user count for the licenses. The problem I see is when someone is removed entirely from Active Directory which remove them entirely from JIRA. Then editing an issue can fail due to not having a user.
Perhaps merge every leaving employee in a single account called "employee left" or something like this. You will lose the concrete relation of the ticket to specific person, but since the person left, this isn't that relevant anymore?!
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