EazyBI Installed License but still showing "License is expired, please update to valid license key."

I've installed the purchased license for EazyBI, but when I click on the EazyBI reports link, it gives me the following message:

"License is expired, please update to valid license key."

Can you help?

1 answer

Sometimes JIRA caches licensing information for some time.

Typically this can be solved by disabling eazyBI plugin from JIRA Administration / Manage Add-ons and then re-enabling.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

736 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you