Easy creation of new issue of specific issue type in specific project via top menu action button

We are using JIRA as a tool to support many processes within the organization.

Besides using it as an issue tracker for our software development.

For example for incident and change management as well.

This is done via dedicated projects with dedicated scheme's.

Now I want to create some very quick-buttons which are easy to access to:

=> create a support ticket.

=> create a change request.

So e.g. on the top menu you have the Create Issue action button.

But using that is just too many clicks and takes too much time.

Is it possible that I create next to this action button other custom actions?

So that everybody can file a specific issue immediately?

2 answers

Hi Marcel,

Please accept our apologies for this spam answer that has been left on your question. I have converted it to a comment so that your question still shows up as unanswered and one of our moderators will be along shortly to remove it entirely.

All the best,

What version of JIRA are you using? If its not version 5.0+, take a look at those to see the improvements made to the creation of new issues.

version 5.1 indeed, we try to keep up with the latest releases indeed.

always good new functionality in new releases.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,264 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot