Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,362,517
Community Members
 
Community Events
168
Community Groups

Earlier I used to get Email Notifications for any mentions in a task, but now I'm not getting email

Hello all,

Earlier in Jira Software, I used to get all email notifications for any mentions in a task. But now, I'm unable to get email notifications. I've checked a lot not sure if there are any options that would allow me to customize/enable email notifications.

Someone knows a solution to this problem?

 

Thanks

2 answers

0 votes

Finally I was able to get this resolved, my email was in their bounced list, and I reached out to Jira Support, and they were able to get the email out of their bounced list. 

Thanks

0 votes
Craig Nodwell Community Leader Aug 10, 2022

Hi @Ravi Chandra V you can check your profile to make sure that send email is not turned off in there.

@Craig Nodwell Thank you very much for your quick response, I just checked and all these options are enabled.

image.png

 

Still I'm not getting any email notifications.

Thanks

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Atlassian Community Events