ERROR: "A Group in the backup file is missing the groupName parameter." upon project import

When trying to import a project from an XML dump, we receive the following error:

{code}

There was a problem parsing the backup XML file at /home/jira/atlassian/jira-home/import/one.zip: A Group in the backup file is missing the groupName parameter.

{code}

Both the source and target instances are using v5.0.3#729

3 answers

Found the problem! Open up the zip file, and edit entities.xml then search for groupName. In my case, I have a blank group name like below:

<Group id="10000" groupName="" lowerGroupName="" active="1" local="0" createdDate="2014-03-03 11:42:29.0" updatedDate="2014-03-03 11:42:29.0" description="" type="GROUP" directoryId="1"/>

Add values to groupName and lowerGroupName (eg. "unused"), create "unused" group in JIRA, and import the project

0 vote
Tarun Sapra Community Champion Jul 10, 2013

i am facing the same problem

I have the same problem and both target instances are using v5.2.11#854

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