ERROR: "A Group in the backup file is missing the groupName parameter." upon project import

When trying to import a project from an XML dump, we receive the following error:

{code}

There was a problem parsing the backup XML file at /home/jira/atlassian/jira-home/import/one.zip: A Group in the backup file is missing the groupName parameter.

{code}

Both the source and target instances are using v5.0.3#729

3 answers

Found the problem! Open up the zip file, and edit entities.xml then search for groupName. In my case, I have a blank group name like below:

<Group id="10000" groupName="" lowerGroupName="" active="1" local="0" createdDate="2014-03-03 11:42:29.0" updatedDate="2014-03-03 11:42:29.0" description="" type="GROUP" directoryId="1"/>

Add values to groupName and lowerGroupName (eg. "unused"), create "unused" group in JIRA, and import the project

0 votes
Tarun Sapra Community Champion Jul 10, 2013

i am facing the same problem

I have the same problem and both target instances are using v5.2.11#854

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,396 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you