ERROR - Fatal error during import during test case import

I am uploading manual test cases using a CSV in Jira. My company uses X-ray plugin for test management. When I click 'Validate' button after the mapping is done successfully, I do not see any error but JIRA throws exception after certain number of test cases. Does anyone have the same issue? Do we know what is causing this issue?

 

2016-10-20 10:12:47,861 INFO - Importer started!
2016-10-20 10:12:47,862 INFO - Engine is running in Import mode
2016-10-20 10:12:47,872 INFO - All issues will be imported to project: DUMMYPROJECT
2016-10-20 10:12:47,872 INFO - Creating issue: [externalId='autoid-4680681709289733923', summary='Full Browser FF32 with ADA Direct Deposit Form - Split DD by percent -2 accounts-1 external']
2016-10-20 10:12:48,188 ERROR - Fatal error during import
java.lang.NullPointerException
	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImportIssues(BulkCreateDataImporter.java:235)
	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.runImporterEngine(BulkCreateDataImporter.java:172)
	at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImport(BulkCreateDataImporter.java:147)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:528)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:491)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:254)
	at java.lang.Thread.run(Thread.java:745)

1 answer

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Hi Vijayendra Shukla,

 

Can you please open a ticket at Xray's service desk?

Xray team would be glad to help you with this issue.

 

Regards,

Nuno Santos

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