Hello,
Our JIRA-servicedesk is configured to create JIRA service desk issues if email is received to dedicated address.It works fine for all our users, but issue creation does not work if email is sent from Bamboo.
Do you know what might be the problem?
Thank you.
Regards, Georgiy
Hi,
The mail handler in JIRA has an attribute, called "Bulk". If this is set to Ignore, please try to change it to "Accept and process".
JIRA may recognize Bamboo emails containing the Precendence:Bulk header.
Tibor
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you for response.
I cannot find "Bulk" JIRA email attribute. Could you please specify where I can find it?
Best regards, Georgiy
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.