E-Mail Auto reply for ticktes created by mail handler

Thomas Lehmann July 1, 2013

Hello,

I'm using mail handlers within specific projects for creating tickets by customers. Of course those people don't have a JIRA-licence.

Do you know a possiblity for sending them an auto reply by mail with a text that is predifined and the ID of the ticket which has been created?

Best, Thomas

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MJ
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2013

JIRA does not provide the functionality to set this up. You could have a look at the Enterprise Mail Handler which might provide this functionality, just keep in mind that this is a 3rd party paid add-on.

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