Drag the tickets from "To Do" column to "In Progress" column failed in agile board

Hello,

In my agile board, some tickets can drag from "To Do" column to "In Progress" column, while some not, Do you know why?

Thanks!

2 answers

This widget could not be displayed.
Thomas Schlegel Community Champion Jan 17, 2013

Hi,

this is not easy to say without more information. Very likely it has something to do with your underlying workflow or with workflow conditions. Check, if you can execute the workflow steps in Jira itself, not in the board.

Cheers

Thomas

Hello,

Some of the tickets have a transition button "Start Progress", these tickets can start progress successfully, while some not...I don't know why...

You have a condition in your workflow which says, Only Current Assignee can do use the transition 'Start Progress'

Hello,

Got it, thanks.

This widget could not be displayed.
Do you experience something like described here? https://answers.atlassian.com/questions/113103/strange-greenhopper-behavior-status-is-updated-but-card-doesn-t-move Currently i still get this sometimes. No idea what the circumstances are to behave like this.

Hi,

No, I haven't met with such problem yet.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

115 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you