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Shavit Gur December 22, 2013

I have installed a free onDemand license and :
1. I dont receive an option to enter the ONdemand applicaation and start working.
2.The link that I do receive is :
"Download it here and follow the installation instructions."
send me to install the JIRA and the add-ons and not using the cloude onDemand option. why?

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Shavit Gur December 22, 2013

I dont have a URL thats the problem. I received redeem code and entered it.

No url.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 22, 2013

To enter a "redeem code", you must have gone to your account, which has a url linking to the OnDemand instance you own.

Could you log into your account and look for that?

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 22, 2013

I think you're looking in the wrong place. (Because "I have installed a free onDemand license" sounds wrong - with OnDemand, there's nothing to install. Install implies you've got a download licence)

What url have you got for your OnDemand instance?

Shavit Gur December 22, 2013

I dont have a URL thats the problem. I received redeem code and entered it.

No url.

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