Downgrade of the license

Liran Vaisser June 25, 2017

Hi Guys , 

 

I Have purchased a 100 users license and upgraded from 50 users . Once i upgraded i lost the ability to use some add ons which require an upgrade as well . the price for the addons are high so i want to downgrad back to 50 users . since it was an upgrade i dont have the key to the 50 users . how can i restore it ?

1 answer

0 votes
Vishnukumar Vasudevan
Community Leader
Community Leader
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June 26, 2017

Hi Liran

This needs to be discussed with Atlassian directly. Can you check with support team https://support.atlassian.com/contact/

Thanks, Vishnu. 

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