Don't show all comments on Email Notifications

Hello

Is there a way to not show all comments on email notifications ?

We are currently using JIRA as an ITIL system. There are scenerios where we don't want all comments to be published on the email notifications. For example you may add a technical comment that we don't want the Reporter to see.

Is this possible ?

Thanks
Sam

1 answer

You could change the visibility of the comment. If it's not visible for the reporter, the reporter doesn't get a notification. But I suspect, that's not what you want...

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,178 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you