Does the new Identity Manager feature support SSO for Customer accounts

We use the Jira Service Desk Product.

We have Jira User accounts that are currently using SSO against Azure AD to authenticate.

We also have Customer accounts to our Jira Service Desk product but they are unable to use SSO and require separate usernames and passwords.

I would like to know if there is an option for customers to use SSO for Jira Service DEesk

1 answer

Are you using cloud or server?

I work with a vendor that support SSO for both JIRA an Jira Service Desk, but we only support server.

-Lars

Hi Lars,

We use Cloud edition.

Thanks

Ivan

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

745 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you