Does the Cloud offering for JIRA Service Desk encrypt the data in the database


2 answers

0 votes

You probably want to read through


Thanks Nic for your response.  I did read that document about the security.    My question probably isn't clear enough, sorry.   I need to know if the data stored in the Database for JIRA Service Desk is encrypted.   The article does say the database backup data stored offsite is encrypted, but doesn't mention if the production data in the database is encrypted.

No, sorry, you were clear, I thought it covered it in that page. It's not encrypted, to the best of my knowledge. Not that it matters, because it's Cloud and in a secured data centre.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot