Does newest version of greenhopper conflict with synapseRT?

I have come to find out that there is a conflict between the latest release of greenhopper and the latest release of snyapseRT. Please see the error below. I know that the problem is with the two of them being installed because the errors are not displayed if synapse is disabled. The error is only displayed on the greenhopper page.

Details

1.

Exception: Uncaught TypeError: Cannot call method 'replace' of undefined

Resource: http://10.0.0.37:8080/s/en_US-y8rhsk-1988229788/6099/3/9bedd72291c2de32bf2acc72fd894208/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.global/batch.js

Line: 3671

Thank you for any help you can provide.

1 answer

Hey Amr,

As far as I know, I didn't face any issue regarding the conflict between the two plugins. However, perhaps the problem is related to indexing, can you please try to perform re-indexing for your JIRA instance and check whether that will help to resolve the problem you are running to?

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