Does newest version of greenhopper conflict with synapseRT?

I have come to find out that there is a conflict between the latest release of greenhopper and the latest release of snyapseRT. Please see the error below. I know that the problem is with the two of them being installed because the errors are not displayed if synapse is disabled. The error is only displayed on the greenhopper page.



Exception: Uncaught TypeError: Cannot call method 'replace' of undefined


Line: 3671

Thank you for any help you can provide.

1 answer

Hey Amr,

As far as I know, I didn't face any issue regarding the conflict between the two plugins. However, perhaps the problem is related to indexing, can you please try to perform re-indexing for your JIRA instance and check whether that will help to resolve the problem you are running to?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,880 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot