There is no mention on this in the documentation - since approvers rarely are service desk agents (oftentimes managers, that don't work within the service desk except for giving approvals for certain things) I would assume that approvers don't need a JIRA licence at all and are counted as "customers"?
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
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