Does Jira or Bonfire have a public facing plugin that will allow the logging of issues/bugs reported by users?

In other words, an API that links to a DB allowing for the tracking of user-generated bugs. Ideally this plugin would also capture the user's system profile specs to report along with the issue.

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Yes, actually. In OnDemand, they forgot to disable Issue Collectors, so you can attach a little tab to a web page that allows browses in the wild to file some feedback through a fairly customizable form that creates an Issue directly in one of your projects. Not very hard to set up, either.

https://confluence.atlassian.com/display/AOD/Using+the+Issue+Collector

The easiest way to find it is go into Admin and search for Issue Collector.

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