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Does Jira need to be restarted when enabling email notification?

Brian Watson6
Brian Watson November 19, 2013

I just changed outgoing email from diabled to enabled. I entered a test issue but received no notifications. Does Jira need to be restarted for this setting to take?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 19, 2013

Depends on how you disabled it. If it was within the gui, then no, and Andre's answer is right.

If you did it with command line flags, then yes, a restart is needed.

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petry
petry
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 19, 2013

Hey Brian,

You don't need to restart JIRA, it's probably a problem in the configuration.

Try to enable the email debug in your instance and, after replicate the problem, check the error message in your log file. If possible, paste it here.

Cheers,

Andre

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