Does Jira cloud comes with a built-in database?

My company plans on purchasing and implementing the following Atlassian products on Cloud:

Service Desk


  1. Do these come with a database?
  2. Which internal database will the Atlassian Cloud use? Oracle,etc
  3. How secure is the database? Backups, etc
  4. How big is the cloud database?
  5. Can the database be expanded later-on?
  6. Will i need to purchase another cloud database and link to it?

We plan to implement these Atlassian products over the next 4 months.

The first one we will be implementing is Service Desk.


1 answer

1 accepted

4 votes
  1.  Yes, the applications need somewhere to store data and they use a database
  2. Postgres, but you don't care because you won't be using it directly
  4. You are limited to 25Gb total
  5. No
  6. No, you have no need to do anything with the databases

Also, the first one you will implement will not be Service Desk.  Service Desk is an addon for JIRA, so you have to have JIRA before Service Desk will run.  Not that this matters on Cloud, it's handled for you.

Thank you for the help @Nic Brough [Adaptavist]

No problem - I hope the answers make sense!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

809 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you