They're separate applications but both run inside a JIRA service.
So, if you install SD and add Software to it, you're sorted - they're both applications running on the same JIRA. There's not even any "integration" to be done, they're working alongside each other on the same set of projects and issues already.
Ah, hang on. Neither.
You already have JIRA Service Desk installed - off-the-shelf, this is JIRA Core with Service Desk pre-installed. If you want to add Software to it, you don't need an installer, you just go to Admin -> Manage Applications and add Software from there (not even a restart needed)
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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