Does JIRA Service Desk customers count against JIRA Agile users

I am thinking about buying the JIRA service desk on top of my JIRA Agile. Does JIRA Service Desk customers count against JIRA Agile users? I cannot seem to find this already asked somewhere.

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3 votes

No.  

Service Desk looks at "Agents" (who are also JIRA users), not customers.

Jira, JIRA Agile and most other plugins just look at JIRA users, not customers.

so how to create customers who will not be normal users ?

so how to create customers who will not be normal users ?

Please read the links Charles gave you.

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