Do you know if we can send an email when Issues are on some statuses ?

Hello,

On JIRA native, there are emails notifications.

But we receive too many emails.

for example we have this workflow :

1°) Open

2°) In progress

3°) release

4°) To be tested

5°) Closed

 

How can I configure the send emails only for Open and release statuses ?

 

Thanks for your response

 

2 answers

1 accepted

Thanks for that. I didn't know that and it is OK.

You can try to create a custom event and fire that event in post-function on the transitions you want.

https://confluence.atlassian.com/adminjiracloud/adding-a-custom-event-776636672.html

And in notification scheme use this event to send emails to required people.

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