Do we need to configure anything to enable automatic linking between JIRA and Confluence?

We have both, JIRA and Confluence installed in our Atlassian Cloud account. This article: https://www.atlassian.com/blog/confluence/link-jira-issues-to-confluence-pages-automatically says that whenever you create JIRA item and link to it from page, JIRA issue link is created automatically.

It works for issues linked in page bodies, but not in comments.

We use pretty often workflow: discussion around topic goes and some issues appear during discussion. Then we just create JIRA issues right from comments using JIRA macro and link is created to new JIRA item, which is great, but JIRA item does not have link to page in this case.

Any ideas, what do we do wrong?

1 answer

1 accepted

Accepted Answer
0 votes
Ann Worley Atlassian Team May 05, 2017

You are doing everything correctly. The links back to Confluence don't get created on the JIRA tickets if you use the JIRA Issues macro in a comment. I mentioned your use case on Create reciprocal link in JIRA when a JIRA issue is linked in a Confluence page comment, however, it looks like there are no plans to introduce the feature.

Thanks for the quick response.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,714 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you