Do we have to configure DKIM and SPF or can we just go with one, i.e. DKIM?

[Jasmin Forster]

Hi there, 

we recently got an email with instructions on how to configure SPF & DKIM records in order to continue to send emails using a custom project email address. 

We're using Sendgrid and created as suggested a subdomain.

Do we really have to configure both records or would it be enough if we just configure the DKIM record?

Link to documentation:

https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-y...

[Chris Duncan]

Hi Jasmine,

We have exactly the same situation, using Sendgrid amnd cannot use DKIM. Have you had any success with just SPF? We're using Gmail.

[Nicole Qu]

@Jasmin Forster @Chris Duncan We have the same issue. Were you able to find a workaround for this?