Do i need license renewal when upgrading Jira

cybage_bitbucket July 30, 2014

Currently we have Jira 6.0.5 installed on Linux (CentOS) Server. We need to upgrade Jira to latest version (6.3). Jira Support period has been expired. Do I need to renew license before upgradation of Jira? Please suggest on this.

SEN-2727791

2 answers

0 votes
cybage_bitbucket July 30, 2014

Do i need Support renewal when upgrading Jira

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2014

We can't tell from the SEN (We're not Atlassian, we're end users like you) but you probably do to renew the licences.

Your licence entitles you to use (and upgrade to) any version of Jira released before the END of the licence period.

If your licence expired before 6.3 was released, you can NOT upgrade to it. So the question is when did your licence period end?

cybage_bitbucket July 30, 2014

License expired on - 25 Jul 2014

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2014

Ok, then no, you don't need to renew to upgrade to 6.3, the last version was out at the beginning of this month.

cybage_bitbucket July 30, 2014

We have license version of Jira but support period has been expired.

If we upgrade jira with latest version without support period renewal process so will jira work properly with upgraded version.

Please suggest on this.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2014

Please, read the answers you've already been given here.

Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2014

You can't upgrade without paying.

Luciano Fagundes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 30, 2014

Meera,

You can upgrade to 6.3 since this version was release at the beggining of July and your license expired by the end of July. Unfortunately you are not eligiable for support since the license is expired.

Hope it helps to clarify!

Cheers

Luciano Fagundes

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