Do I need to backup/restore before/after a workflow/screen/field change?

I am a JIRA administrator needs to modify the Request and Defect workflow, plus some fields on the screen. There are already tons of projects and issues using these two types and screens. My question is:

  1. Do I need a proper backup before making the changes?
  2. How shall I do the backup.

We are using SQL database, and JIRA is installed on Linux.




2 answers

1 accepted

This widget could not be displayed.

Probably not.  But if you are nervous or inexperienced, then it's a good idea.  See

However, depending on your changes, you can usually undo changes reasonably easily.  If you're adding a field, for example, then if you get it wrong, just delete it.  Take copies of your screens and workflows before you start changing them, then you'll be able to use them as the example of how to put things back the way they were, or even put them back over the damaged ones.

All right, then I won't worry about that. BTW, I've decided to use this approach for the versioning: What do you guys think?

This widget could not be displayed.
Daniel Wester Community Champion Feb 25, 2015

Like Nic said - probably not. But I would suggest trying any major changes out on a testing server.

Yes, I have a test environment and I always do all the development/changes in the test environment, then make the same/final version changes in the production environment. Basically I do all the play around things in the test environment.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

106 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you