Do I automatically get charged after the 14 free trial period of Product Discovery?

Craig Helfer
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November 7, 2024

I would like to start a free trial of Product Discovery. It will occur for 14 days. 

Will we be automatically charged after the 14 days?

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Robert Wen_Cprime_
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November 7, 2024

Hi @Craig Helfer ! Welcome to the Atlassian Community!

If you enter a credit card when starting the trial, you will be charged when the 14 days are up.

 

Craig Helfer
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November 7, 2024

Thank you for the response - I didnt enter any credit information, but my employer does have an account. I am wondering if they would automatically be billed as well?

mahboob_sharif
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November 7, 2024

its better to check with the org admin or the employer

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Harrison Ponce
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November 7, 2024

For us, we did not add payment details so the trial simply ends and the system bugs us before the deadline to add payment details to continue.

mahboob_sharif
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November 7, 2024

thats a good idea, adding credit card details isn't mandatory

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