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Display the time in the created field for JQL queue


I would like it to display the time in the created field for JQL queue. I have a list of incidents but in the queue it shows me the "Created" field and in that field I only see the date. Is it possible to show me the time in the queue? This is because currently I have to hover the cursor over each date to display the time and this must be done for each incident that is displayed in the queue. Is there any way to display the time along with the date in the "Created" field?
I look forward to hearing from you,
Katherinne Huancayo Ramos

2 answers

0 votes
Rahul_RVS_Support Marketplace Partner Jun 02, 2022

Hi @Katherinne Huancayo Ramos 

If you are open for a mktplace app, you can try out our add-on to get this data.

Time in Status Reports 

The app is also very useful in checking process bottlenecks and the time issue spends in each status with multiple reports.

TIS - Created Date and Time.PNG

Hi @Katherinne Huancayo Ramos

I just tried this on my site and it indeed doesn't seem to be possible to show the time. There seems to be a solution for Server/DC, but not (yet) for Cloud; see here.



Just to add to the above: I know this isn't the ideal solution, but if you are open to solutions from the Atlassian Marketplace, you may want to try the app that my team is working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing (and in many cases, inline-editing) all your issue fields, of course including the "created" date and time, and all JSM fields. You can also view the "time since created", if this is easier.

This is how it looks in action:


You can easily configure JXL to show the same issues as your queue. As JXL integrates into the project sidebar, many customers found it a good addition to the native list or queue views.

Hope this is useful,



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