Disabling a user on jira

Hi All

I found that a user had two accounts so i decided to disable his duplicate account on jira (by removing him from all group subscriptions including jira-users group).

However, in spite of doing this, i find that on the project role screen (where you can add people to project roles) i see that disabled user is still being suggested as an option and jira allows me to select that disabled user to add to that project role.

How can i prevent this?

I am assuming deleting users causes lot more problems hence hence disabling is always preferred to deleting users.

Rahul

2 answers

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Which version of JIRA are you using ? In the latest 6.2 there is a feature to disable a user -https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Deactivatingauser

I am on jira5, disabling a user is still not available on jira 5. It was introduced in jira 5.1.

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Please ensure user don't have "Browse Users" Global permission. If user don't have it, you should remove user from all roles.

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