New Admin to JIRA, I have been given the task to see if it was possible to Disable Users ability to upload or attach a file to a closed ticket in order to avoid discrepancies and ticket oversight of already resolved tickets.
Can someone walk me through this please?
Alexey is talking about Workflow properties if that wasn't clear from his response. You could use a property such as than on the Closed step of the workflow to prevent users from changing closed issues.
You could also add a properly such as:
jira.permission.attach.group = Group-name
You could use that property on a closed step to only allow users in a specific group to add attachments when closed.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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