Disable sending of mails for a specific user? Edited

Simple use case. We have an automation user. We do not want the user to send any emails!

If we give the user a dummy email address. Will this stop the user from sending any emails?

If so I assume it will clutter the logs?

will the following work:

  • We turn off autowatch for this user.
  • Make sure he is not watching any issues.
  • Make sure the user is not in any group in the notification scheme.
  • Edit the notification screen so that notifications are not sent when:
    • Issues are created
    • Issues are commented

Then would that not mean that the user, as long as no one adds him as a watcher, will not generate or receive any emails unless directly mentioned?

1 answer

1 accepted

0 vote
Joe Pitt Community Champion Apr 27, 2017

To clarify, the user doesn't send emails. JIRA sends emails based on what happens to the issue regardless of what user performed the action. If you mean don't send emails when the automation user takes an action, no you can't control that without modifying the base code.

Yes, that is kind of what I thought. Based on the notification scheme applied to the project. 

Although there does sem to be this feature provided with the REST interface. 

https://jira.atlassian.com/browse/JRASERVER-34423

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,233 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot