Disable recaptcha when sign up jira colud

I'm a JIRA administrator, some of our users having limited internet access due to company policies, so for those users only enable internet access for atlassian domain, but when users signup recaptcha is not showing, since it's coming from google, and it's not allowed to them. Is there way to disable this recaptcha when sign up for JIRA could? Since i couldn't find any solution.

1 answer

1 accepted

0 votes

Hi Yaham,

I have not found a way to turn off Captcha for Cloud users either as this is a function that must be manipulated via the database.  There is a Suggestion for this behavior in Cloud that you can find at JRACLOUD-40362.  Please vote on JRACLOUD-40362 and add your use case to the notes so we can get this functionality implemented into JIRA in the future.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,770 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot