Directory updated on JIRA 4.4.5

I have a user with ID for example "testid" associated with some "abc" directory. What happens if i add user with same ID "testid" associated to different directory "bcd"?? I assume it should throw duplicate id message but instead I found the user account was overridden with new directory. Is this an expected behavior?

1 answer

Hi Srinivas,

In fact this is something expected, when there are two users with the same username, one in each directory, JIRA will only show the user the belong to the directory listed on the top position.

Cheers

Hi Tiago,

I found only one user with updated directory. In our case we have a user transfereed from one region to other (emea to apac)(i.e' in JIRA region is directory) so I have to change the directory of the user as his details are updated with new region in LDAP. Do you mean both the users exist in JIRA now and what happens to the user with other directory who is not shown and how to view this user?

Thanks !

Hi Tiago,

Any update please?

Thanks..

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

93 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you