I would like to detail our current dev-process and I will footnote each section with how we use Jira. We have been using Jira for about 6 months now and I need to start streamlining it and making it work for us more efficiently, but am out of ideas.
1). Specification designed and passed to our developers [Jira blank tasks created for each new funtion required and left unassigned for any of the dev team to pick up and complete]
2). Task is "Picked up" by a developer [Assigned to a developer, who marks off his/her progress manually in percentage at the end of every day.]
3). Task Completed [Developer will "Resolve" the task and leave a comment if needed, this will then be re-assigned to "Checked-In". All "Checked-In" tasks sit waiting to be updated to the lates build of the overall solution on our test server]
4). Server Updated [Tasks sat on checked-in for each specific project are bulk updated to a status of "QA"]
5). Our QA operative tests each task individually [Any issues found mean the task is "Re-opened" and assigned back to the developer who comittedt he work. Relevant comments added. Any new bugs are raised as seperate tasks]
6). Tested & Complete [If tasks are succesfully tested they will be marked with a status of "Tested" by our QA team, then patched live to our current live version once stable/tested]
At the moment, our main issue can be described as "Throwing rice granules into a fan and trying to catch them all on the way back out". We have limited QA resource so there is a bottleneck and tasks hover around4/5 (as above) for a long time. I think we can simplify or fortify our use of Jira in a few ways. Our current downfall is the reporting aspect, we have no reports set up and the only notifications we have are the standard ones sent when tasks are picked-up/completed etc.
I was looking at Greenhopper (Jira Agile) as this would help us very much, but we are far from an Agile development cycle.
It would be useful to know how others have used Jia in their organisations, as although we may know our software within our business I think we have run out of ideas in terms of Jira management and development of our lifecycle using this technology (We run the risk of getting "set in our ways"). I have heard that some businesses add the initial task to Jira with User-stories and develop around that? That would be worth finding our more about. Also, perhaps using a header task for the functionality and sub-tasks for the breakdown of each bit of work required?
Your help ideas no matter how constructive would be very beneficial.
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