Different work of one plug on two systems

Kirill Timofeev November 26, 2014

Hello.

Firstly sorry for my english.

We are faced with a problem, the solution of which is unknown to us.

We have a two instances Jira 6.0.8. The first for end users of our company (Jira-P), the second for testing new features and plugins (Jira-Test). The Jira-T this is full copy of Jira-P wherein was deleted a users, issues, projects and the mails config. Everything else is identical.

In both this the Jira systems I installed plugin Jira status color, then I created a custom field for this plugin and added it in widget on my worktable in Jira, but this plugin working fine on the Jira-T, and don't working on the Jira-P.

If see in source code of page, on the Jira-T I see code:

<td class="nav customfield_11800"> 
<img src="http://---/images/icons/statuses/open.png" alt="Открыт" title="Открыт" align="absmiddle" border="0" height="16" width="16">
    Открыт
        <style>
    <!--
        #issuerow53901 td
        {
            background-color: #FFBFBF;
        }
    -->
</style>
</td>

but on the Jira-P this code looks like:

<td class="nav customfield_11800"> 
<img src="http://---/images/icons/statuses/open.png" alt="Открыт" title="Открыт" align="absmiddle" border="0" height="16" width="16">
    Открыт
<style>
    <!--
        #issuerow75905 td
        {
            background-color: #FFBFBF;
        }
    -->
</style>
</td>

I checked differences between files of Jira on this two instances, and between databases, and I don't find nothing abnormally.

2 answers

1 accepted

0 votes
Answer accepted
Kirill Timofeev November 26, 2014

We solved this. The reason was in plugin Field Security Plugin for JIRA. We updated it from version 1.4.17_60 to version 1.4.24_60 and the problem was fixed.

0 votes
Andrey Markelov
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November 26, 2014

Hi, please, check velocity.properties (into $JIRA_HOME/atlassian-jira/WEB-INF/classes/) for both systems. The cause maybe that one JIRA was update from earlier versions.

Kirill Timofeev November 26, 2014

Андрей, добрый день. Спасибо за ответ. Ожидаем Вашего возвращения из отпуска для начала совместной работы.

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