I need to make different templates for ones, who is reporter of issue, and for issue watchers.
There will be only one difference between this two notifications - in the subject.
The watcher will receive notification "Issue-1234: launch prod. you're watching this issue".
I've found default templates in our JIRA installation, but i can't find how to edit the subject field.
The subjects of the different emails can be found in the following location:
<your JIRA installation directory>/atlassian-jira/WEB-INF/classes/templates/email/subject
Do keep in mind that for each event that's being thrown (for example: Issue created, Issue commented,...) you can only send out one type of email to everybody who needs to be notified.
So you cannot use 2 differents subjects based on the role the receiver of the email has.
You might be able to deduct the role using some vm and JIRA related coding (if then else maybe?) in the subject .vm file
Some more information can be found here: https://confluence.atlassian.com/display/JIRA/Customizing+Email+Content
Maybe you can try JETI (JIRA Email This Issue - https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue)
There you can make notifications and you can set the recipient. I'm still working with this add on but aleady very happy with it!
Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events