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Did something change with watchers - some users getting errors when trying to add additional watcher

Mike Ruff I'm New Here Oct 30, 2019

I have users that are getting errors ("Something's gone wrong" Our team has been notified...

when they try to add additional watchers to tickets they have both created and those they have not created.

The permissions for Watchers is permitted for anyone in our company that is logged in as a User.  Some people can do it and others cannot. 

Any ideas what might be causing this?

1 answer

1 accepted

Hi @Mike Ruff , 

Welcome to Atlassian Community. 

Are the users using Internet Explorer to add the watchers ? If so, please ask them to follow the steps as documented in this ticket, https://jira.atlassian.com/browse/ID-6297

Also please review the similar issues discussed here

Thanks,
Amith Mathur

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