Developers collaborators from jira in servicedesk

Hi guys,

According to there seem to be an option to add JIRA software developers as collaborators in JIRA servicedesk, without having to count/add them as technicians in servicedesk.

Few clicks away though, turns out that's for JIRA servicedesk cloud. Is there maybe a solution to get this for on premise too?


1 answer

1 vote

It's been in ServiceDesk Server for quite a while now.  What version are you on?

There was a licensing issue I didn't fully understood. Indeed option is there.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,345 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot