Currently we have a Jira server instance hosted in the US. While it works fine locally, we have a large development team in India as well, and the user experience is less than stellar there, to put it mildly. Given the reality of physics (latency) and the quality of internet links in the region, it seems like there's only so much that can be done, but wondering if anyone else operates in this manner, and has any creative methods of tackling this issue. With our existing setup, users see something like 5-15 second page load times for viewing and editing issues.
AFAIK the Jira Datacenter deployment depends on a co-located cluster of instances, i.e. within a single datacenter or AWS region, and wouldn't necessary help alleviate this pain. If that is not correct, please let me know.
Any other ideas or feedback? Working with our network team to determine feasibility of dedicated MPLS / etc. to improve things on the network side, but for this discussion assume we're not able to make the network better.
Another idea is to have two JIRA instances, one in the US and one in India, and implement synching between those.
There are many add-ons that offer this, and if it works for you, it could be relatively painless to operate this way.
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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