We keep on getting Delivery Date:[Issue Number] Description from Mail Delivery System, and its quite annoying. It started when we imported bulk issues from our backup. What seems to be the problem and how do we solve this? Thanks!
A delivery delayed message from a mail delivery service means what it says. It can't deliver some mail.
You need to fix that on the mail delivery side. JIRA has simply sent email that is valid to somewhere. It's the mail system that's having a problem.
Because the imported data contains pointers to email addresses that have delayed delivery.
Look at the details of the smtp logs in JIRA if you need to - you will find that these emails going out and giving you problems are structurally no different to other emails. It's your email system doing this.
I'm guessing the backup is xml? A simple text search and replace would do that before the import.
After the import though, you're going to need to identify which are the problem email addresses, then what fields they're in and edit the issues to swap them over.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs