Deleted user cannot be re-added

A recently added user was not getting any invitation emails, even when 'resend' was clicked.

So I deleted the user and ran a re-index. At this point I attempted to add the user again hoping that this would solve my original problem.

But now the user cannot be added at all, there is no error message nor exception when I click on 'create', just nothing happens.

1 answer

Hi Christian, I believe you need to raise a request to Atlassian Support so we can check the details of this user in DB, for example. smile

 

Cheers,

Rodrigo Silva | Cloud

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

465 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you