Delete standard request types

Lauri Pantos April 22, 2017
How do I delete a request type I made wrong or all the standard ones that come with service desk

1 answer

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Jobin Kuruvilla [Adaptavist]
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April 24, 2017

If you are an administrator, you can do it as mentioned here: https://confluence.atlassian.com/adminjiracloud/adding-editing-and-deleting-an-issue-type-844500747.html

Make sure you migrate the existing issues to other issuetypes before you delete.

Jodi Chase February 19, 2018

Request type isn't the same as issue type...I'm trying to figure how to delete a request type.

Rosa M Fossi March 1, 2018

Hi Jodi,

Were you able to figure out how to delete Request Types?

Jodi Chase March 1, 2018

Yes, thank you!  It was a display issue, I had to scroll to the right to see the delete icon. :shrug:

Rosa M Fossi March 2, 2018

Thanks! I actually found that little "x" this morning. My screen needed scrolling to the right also. ha! 

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