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Delete screen schemes associated with deleted projects

In the list of screen schemes we have several referencing dead projects. Like this:

1.png

Should I press the Project Link I get this:

2.png

AFAIK one cannot delete a scheme as long as a project references it. And to remove that link one has to go into project settings. Now that the project is gone, there are no settings ...

This seems somewhat illogical.

2 answers

1 accepted

0 votes
Answer accepted
Derek Fields Community Leader Oct 09, 2020

You will need to raise a ticket with Atlassian. They will be able to fix the records in the database.

How was the project deleted? This kind of behavior is sometimes seen as the result of a migration. 

I have no idea how it was deleted. I was not involved.

There is a similar situation where the project is archived. Seems I need to get in contact with Atlassian for that as well, as there is no immediate way of finding/opening that project.

This project has been archived

If you want to edit an issue, ask your Jira admin to restore the project.

Hi @Carl-Erik Kopseng ,

It looks like indexing problem which could be fixed with re-indexing in JIRA server, but re-indexing has been deprecated in JIRA Cloud. The workaround that I could think of is that

 

  1. Create a Test Issue Type screen Scheme and do not associate it with any project.
  2. You will have Delete option against the Test Issue type screen scheme.
  3. Right Click on the Delete option and Copy the URL. Paste it in a notepad.
  4. Get the Issue Type Screen Scheme ID of the Issue Type Screen Scheme that needs to be deleted.( You can find the id by hovering over the name/edit option of the issue type scheme)
  5. Replace the issue type screen scheme id (From step 3) and open the URL in a diff browser and delete it.

This may work :) Worth giving it a try

Good hack, but no go: "Cannot delete an issue type screen scheme that is being used by a project."

Hi Niranjan,

The API call returns a similar error: "The issue type screen scheme cannot be deleted because it is assigned to one or more projects."

Hi all.

I may be say something totally out of place but I solved my problem making sure the project was definitely deleted by visiting Settings > Projects > Trash. After that the project associated to the Issue Type Screen Scheme was removed and if the scheme was then empty it could be deleted.

Like Angus Thomas likes this

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