Delete account doesn't work

Hello,

I have a user account for JIRA that kind of expired. I don't have a SEN number, but I receive emails from Atlassian/JIRA. I can't stop this spam, because I can't delete my account. There is no option for this in the menues... There is no support mail/phone available and the support forum doesn't let me raise a ticket without SEN number.

How do I get all my Atlassian accounts deleted linked to one specific email adress? Simple question.

Thanks for help.

Thomas

1 answer

0 votes
Sam Hall Community Champion Dec 15, 2016

Hi Thomas,

Can you log in at: https://my.atlassian.com?

If you can get in there, you can update your email prefs:

email-prefs.jpg

Alternatively, you could try Atlassian's general enquiries contact us page: https://www.atlassian.com/company/contact/general-inquiries 

Hope one of these helps.

Sam

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