I only have limited no. of Jira users so when a user leaves the company, I have to delete his account.
Is there a way to just deactive his account so I can keep the history of his work (and my no. of Jira users is not all used up)?
If not, how do I delete his account? I have reassigned all the tickets he has but when I try to delete his account it says: Issue comment (4)... so I think I have to find all the issues he has commented on, right? and delete each one? Is there an easy way to do this? I couldn't possibly manually find all the tickets he has commented on.
i'm using ON DEMAND. i guess it doesn't have the deactivate option. if i prepend "inactive" it'll still use up my user license.
okay. if there's no way to deactive... i don't mind losing all history..
maybe can you recommend how i can find the tickets this user has commented on so i can delete his comments? there's no filter for this.
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