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I will like to delete Jira from my Atlassian account. There is no option available to delete /remove a product from my account, the only option available is to delete my entire Atlassian account. Please help me out with this, I have been on this issue for 2 years now.
Hi @Femi Adigun
You'll need to be an Organization Admin to do this - then follow these instructions:
Please note that all data will be deleted immediately during this process.
See more details on this help page
"Please note that all data will be deleted immediately during this process." - when I tried this delete, it told me the product would stick around for 4 weeks. The site & data are still there - which is a not what I was expecting as I want to do another trial migration - now I have to wait 4 weeks?
I go to Billing, Manage Subscriptions, Delete. I get this:
"Delete" changes to "Cancel". There is no way around it. You are stuck with it. You also can't delete the organisation because you can't delete the product. I created another organisation and was able to add and delete Jira from that, so it's just a bit inconsistent.
Hi, I'm having the exact same problem. I'm trying to delete an organisation, but can't do it because of this error: "Your organisation has products that you need to remove before deleting it." The thing is that I can not delete the product, because the only option is to "Cancel" it (which I did). There is no way to delete it immediately, therefore there is no way to delete an organisation.